no. 0012309351902 from SNA to DFW. I was issued foreseeable future flight passes very good for your 12 months. I'm crafting to request that you simply waive the $200 transfer charge when I'm able to utilize the passes.
I known as AA this early morning and I had been notified they discovered the car seat in NYC. It will likely be leaving NYC this afternoon and we be at my residence sometime now or tomorrow.
We flew Practically inside eyesight from the desired destination, and then the captain came on and reported the specialized problem was performing up, and instead of landing exactly where our desired destination was, they necessary to switch again to acquire it serviced by men and women that could really do this.
Up to now you've designed us lose 24 hours of our family vacation We work flat out for break day get the job done and of the times have triggered us achieving our spot A person Total Day Afterwards. Not a happy consumer and may distribute the word.
I am emailing this remark to you personally in order that AA could possibly far better have the capacity to stimulate personnel for being a lot more courteous when things go wrong.Customer service might make such a change for anyone utilizing your service.
When there was a couple of fifty percent hour to land I saw the flight attendant who noticed us be guided to seat there, Mrs Fatima, she remenbered in the same minute and I connect with him and she or he recurring that we really ought to be there. Within this minute he mentioned “remember to, don´t fear, I´m not worried any more, therefore you shouldn´t be nervous anymoreâ€.
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American ever , your workers are rude and gave little if any rationalization about why or what was going on
On the returning flight we checked in and the personnel greeted us and seemed extremely Expert. Not surprisingly till we Visit the counter. The young guy was incredibly inexperienced. The agent beside him described that we place the wrong ticket on certainly one of our 8 baggage. They two gentlemen could not function it out and fundamentally advised us anything was Okay.
On January 25th I contacted American Airways, as I checked out our reservations and discovered that my Daughter experienced us touring all day, So I known as to up grade our tickets to top quality as I did not wish to vacation all day long in mentor. I exploit lay try and journey first class as I am positive you could review but I'm looking to help you save my Miles as we've been arranging a big family members/graduation vacation to Hawaii.
I booked a trip to Cabo,Mx.with AA vacations.Within the returned journey we ended up booked with USAir.the flight was cancelled simply because in accordance with the agent there was no aircraft to fly us again to Monterey.We had to spend
On Jan tenth 2014, we had a return flight from Miami to Seattle. This was a direct flight which should have been six.five hrs. We boarded about thirty min late, only to hear from the captain that we have been even now watching for gasoline and nevertheless did not have confirmation as to when, but that it would consider a minimum of 20 min to refuel. Last but not least after one hour within the aircraft, we had refueled, only to hear that an armrest was broken and we were being looking ahead to a mend. We had been within the approach for 1.5 hrs, ahead of just take-off. WHY, would you board travellers on that lengthy of the flight Prior to refueling, Particularly not obtaining an ETA to the gasoline?
Still wanting to discover someone to help me with my challenge. Have sent a concept within the AA web-site using a reaction that created no sense. Have termed and been advised to mail the concept. I tried to reaction towards the concept that produced no feeling And that i received an e-mail back again stating the e-mail deal with I responded to is just not is use.
be there? And after that NO spot for them to stay til early morning!! I hope There's some compensation for me in this situation. I was pretty unsatisfied With all the way American Airways handled my flight.